Cancellation / Returns

In line with distance selling regulations, all students have the right to cancel within 14 days of course log in being issued to the requested email address. We will not accept any returns once the cooling-off period has expired.

All such requests should be put in writing to [email protected] who will then inform you of the appropriate steps to take to arrange return and refund of any payments made. We do not accept cancellation requests via telephone.

Returns information:

Please be advised we do not accept cancellation requests once the 14 day period has expired. Please view our full terms and conditions here paying close attention to section 9.

Have a question about the UK Open College?

You can contact a member of our team from 9.30am to 5pm everyday, either by our Support Telephone: 0121 792 3872 or

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